Terms and Conditions – Everkleen Solutions

Welcome to our online platform. These Terms and Conditions ("Terms") govern your access to and use of services provided by Everkleen Solutions ("we", "our", "us") through our website. By accessing or using our services, you agree to be bound by these Terms as they represent a legal agreement between you and Everkleen Solutions. If you do not agree to these Terms, please do not use our services.

1. Services Offered

Everkleen Solutions specializes in comprehensive cleaning services. Our offerings include, but are not limited to:

• Commercial Office Cleaning
• Residential Deep Cleaning
• Post-Renovation Cleanup
• Retail Space Maintenance
• Disinfection Services
• Air Purifier Installation and Maintenance
• Eco-Friendly Cleaning Solutions
• High-Rise Window Cleaning

Specific details, scope, and pricing for each service will be provided upon consultation and will be detailed in a separate service agreement or quotation.

2. Booking and Scheduling

• Service Requests: All service requests are subject to availability. We recommend booking in advance, especially for specialized or larger projects.
• Confirmation: A service booking is confirmed only upon receipt of a written confirmation from Everkleen Solutions, which may include a quotation or an agreed-upon service schedule.
• Cancellations and Rescheduling: Cancellations or rescheduling requests must be made with a minimum of 24 hours' notice. Failure to provide adequate notice may result in a cancellation fee, as outlined in your service agreement.

3. Pricing and Payment

• Quoted Prices: All prices for our services will be quoted on a case-by-case basis after an assessment of the client's needs. The quoted price will be valid for a specified period.
• Payment Terms: Payment terms will be specified in the individual service agreement. Typically, payment is due upon completion of the service, unless otherwise agreed upon. For larger projects, a deposit may be required.
• Late Payments: Overdue payments may be subject to late payment fees as stipulated in the service agreement.

4. Client Responsibilities

• Access: Clients must ensure clear and safe access to the service areas for our cleaning teams at the scheduled time. Any obstructions or unsafe conditions must be communicated in advance.
• Information: Clients are responsible for providing accurate and complete information regarding the scope of work, any specific instructions, or potential hazards within the service area.
• Valuables: While our team is trained to handle property with care, it is the client's responsibility to secure or remove any highly valuable, fragile, or sentimental items prior to service commencement.

5. Limitation of Liability

Everkleen Solutions strives to provide excellent service. However, we shall not be liable for any damage or loss arising from circumstances beyond our control, including but not limited to:

• Pre-existing damage or wear and tear to properties or items.
• Damage caused by client's failure to provide accurate information or secure valuables.
• Indirect or consequential losses.

In the event of any proven damage directly caused by our negligence, our liability will be limited to the cost of rectifying the damage or the value of the affected item, whichever is lower, up to a maximum amount specified in a separate service agreement or applicable law.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Everkleen Solutions or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our site without our express written permission.

7. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Singapore. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by the Courts of Singapore.

8. Contact Information

For any questions or concerns regarding these Terms or our services, please contact us at:

Everkleen Solutions
38 Changi Business Park Central 2,
#07-03 The Signature,
Singapore, Singapore, 486008

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this section of our website. Your continued use of our services after such modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for any updates.